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Not group walks. Not rushed visits. Not someone who'd treat our animals like a task to tick off. We wanted genuine care. The kind where someone actually knows your pet, notices their moods, respects their routine and loves them a little bit too.
So we built it ourselves.
To be the best pet care service in Harrogate. Not the biggest. The best. The one that anxious pet owners recommend to each other without hesitation. The one that's known for going further than anyone would expect. The one where clients come back every time, not because it's convenient, but because they wouldn't trust anyone else.
We're not there to just keep your pet alive while you're away. We're there to make sure they barely notice you're gone.
Penny & Pets is family-run and we intend to keep it that way. Every member of our team is personally chosen, not just for their experience and qualifications, but for the way they are with animals. The patience they have. The attention they give. The fact that they genuinely light up around a cat who's decided to finally come out from under the bed.
We're small by choice. We don't take on more clients than we can give our full attention to, and we never will. Because the moment this becomes about volume over quality, it stops being Penny & Pets.
Years of working with rescue animals, charity organisations and pet owners across Harrogate has taught us things you can't learn from a course. We know how to read an animal that's anxious or unsettled. We know how to build trust with a cat who doesn't warm to strangers. We know how to spot when something isn't quite right and what to do about it.
Our team holds advanced pet first aid training, full DBS clearance and comprehensive insurance. But honestly, what we're most proud of isn't our credentials. It's the reviews our clients leave when they come home to a happy, well cared for pet.
— Advanced Pet First Aid trained— Enhanced DBS checked — Fully insured (Care, Custody & Control) — Years of hands-on experience with rescue and charity organisations — Proudly family-run and locally rooted in Harrogate
We'd love to meet you and your pet. Your first meet and greet is completely free — no obligation, just a chance to get to know each other.